Terms and Conditions Annex
Coro Cybersecurity Services Subscription v1.0
Intermediated by PDI Consultores
This Terms and Conditions Annex is established between:
Producción Diseño e Informática, S.L. (hereinafter, "PDI"), a Spanish company, with Tax ID B81569741, and registered office at Calle O'Donnell, 19, Office 1, 28009, Madrid, Spain.
And the Client who subscribes to the Economic Proposal to which this Annex is attached (hereinafter, the "Client").
(PDI and the Client may be referred to individually as "Party" and jointly as the "Parties").
1. Purpose and Scope of Application
1.1. PDI acts as INTERMEDIARY and AUTHORIZED RESELLER for the cybersecurity products and services (hereinafter, the "Coro Services") offered by Coro Cyber Security, Inc., a company incorporated in Delaware, USA (hereinafter, "Coro").
1.2. This Terms and Conditions Annex (hereinafter, "Annex") establishes the terms and conditions under which PDI intermediates the subscription and facilitates the Client's access to the Coro Services. This Annex forms an integral and inseparable part of the Economic Proposal ([Economic Proposal Number]) issued by PDI and accepted by the Client (hereinafter, "Economic Proposal").
1.3. Acceptance of Coro Terms: The acquisition, access and use of the Coro Services by the Client are strictly conditioned upon the prior and complete reading, understanding and acceptance by the Client of Coro's current Terms of Use, publicly available at https://www.coro.net/terms (hereinafter, "Coro Terms"), as well as any other applicable Coro policy (e.g., Privacy Policy). The Client, by accepting PDI's Economic Proposal, declares and guarantees having accessed, read, understood and accepted said Coro Terms, which govern the license of use, the intrinsic provision and the conditions of the Coro Services. In case of conflict or discrepancy between this Annex and the Coro Terms, the Coro Terms shall prevail in everything related to the use, license and provision of the Coro Services. PDI is not the manufacturer or the final technology provider of the Coro Services.
1.4. Any reference in this Annex to "Products" shall be understood as referring to Coro's software products and all their associated updates and improvements.
2. Acceptance of Coro Terms of Use
The Client acknowledges and declares that, as an indispensable condition for contracting and using the Coro Services, they have accessed, read, understood and accept in their entirety the Coro Terms of Use, permanently available for consultation at: https://www.coro.net/terms.
The formal acceptance of PDI's Economic Proposal by the Client implies and ratifies the acceptance of said Coro Terms, which are binding between the Client and Coro for the use of the Coro Services.
PDI requires the Client to explicitly manifest this acceptance. While acceptance of the Economic Proposal (which includes this Annex) is the primary registration mechanism, you may use the following buttons to generate a communication to PDI. This communication is a complementary step and does not replace the formal acceptance linked to the signed Economic Proposal.
Statement on Coro Terms:
Note: Fields in brackets in the email ([...]) must be completed by the Client before sending.
3. Definitions
Unless otherwise indicated, capitalized terms shall have the meaning attributed in this section.
- Client: The entity that contracts the subscription to the Coro Services through PDI for its own internal business use and not for resale or distribution.
- PDI: Producción Diseño e Informática, S.L., acting as reseller and intermediary.
- Coro: Coro Cyber Security, Inc., provider and licensor of the software and Coro Services.
- Coro Services: Coro's cybersecurity products and services specified in the Economic Proposal.
- Coro Terms: Coro's Terms of Use available at https://www.coro.net/terms and any other applicable Coro policy or agreement governing the use of the Coro Services.
- Economic Proposal: The document issued by PDI detailing the specific Coro Services to be subscribed by the Client, prices, subscription period and other particular conditions.
- Territory: [Indicate the specific Territory if PDI has territorial restrictions from Coro that should be reflected to the Client; otherwise, it can be omitted or generalized as "Spain"]. Unless otherwise agreed in writing by Coro transmitted through PDI, the Client will use the Coro Services primarily within this Territory.
4. Economic Proposal, Pricing and Validity
4.1. The Coro Services to be subscribed, as well as applicable prices and discounts, will be detailed in the Economic Proposal issued by PDI. Prices are based on pricing information provided to PDI by Coro or its Authorized Distributor.
4.2. PDI's Economic Proposal will be valid for thirty (30) calendar days from its issue date, unless a different period is indicated therein.
4.3. PDI reserves the right to adjust the prices indicated in the Economic Proposal or for future renewals if Coro or its Authorized Distributor modify their rates to PDI, with prior notification to the Client with reasonable advance notice.
4.4. Any alteration in the volume or type of Coro Services contracted by the Client may result in a review of prices and conditions, which will be formalized through a new Economic Proposal or addendum.
5. Payment Conditions
5.1. The Client shall pay PDI the amounts corresponding to the Coro Services as established in the Economic Proposal and in the invoices issued by PDI.
5.2. Unless otherwise agreed in writing, the payment term for invoices issued by PDI shall be thirty (30) calendar days from the invoice issue date, by bank transfer to the account indicated by PDI.
5.3. In case of payment delay, the amounts owed shall accrue, without prior notice, a monthly late payment interest of 0.71% on the overdue amount, with a minimum of forty (40) euros for each delay period of 1 to 30 days.
5.4. Service Suspension for Non-Payment: If thirty (30) calendar days have elapsed since the invoice was issued by PDI and the corresponding payment has not been fully satisfied by the Client, PDI may, after reliable notification to the Client with at least five (5) calendar days' advance notice, request the Authorized Distributor or directly Coro to suspend the Client's access and use of the Coro Services until complete regularization of the debt. Such suspension shall not exempt the Client from their pending payment obligations, including accrued late payment interest, nor shall it generate any liability for PDI. PDI reserves the right to exercise the corresponding legal actions to claim the amounts owed.
6. Description and Use of Coro Services
6.1. The Coro Services are cybersecurity solutions provided by Coro, whose characteristics, functionalities and technical specifications are defined and updated by Coro and are available in its official documentation, website (www.coro.net) and/or the Coro Terms. PDI does not modify or alter the intrinsic functionalities of the Coro Services.
6.2. The Client will use the Coro Services exclusively for its internal business purposes, in accordance with the Coro Terms, this Annex, and applicable legislation. Resale, sublicensing or any other form of distribution or facilitation of access to the Coro Services to third parties is prohibited, unless expressly authorized in writing by Coro and PDI.
6.3. The Client undertakes not to use the Coro Services for illicit, abusive, defamatory, obscene purposes, or that infringe third party rights or Coro's usage policies.
6.4. The Client shall not remove, alter or conceal any proprietary notice, trademark or legal warning appearing in the Coro Products or documentation.
7. Client Obligations
In addition to the obligations established in other sections of this Annex and in the Coro Terms, the Client undertakes to:
- Comply at all times with the Coro Terms.
- Use the Coro Services in accordance with the documentation provided by Coro and the reasonable instructions of PDI or Coro.
- Provide PDI with truthful and complete information for the activation, management and support of the Coro Services.
- Maintain the confidentiality and security of their access credentials to the Coro Services.
- Not perform reverse engineering, decompile, disassemble or attempt to discover the source code of the Coro Products.
- Not copy the Coro Products, except for downloading a purchased copy for use in accordance with the Coro Terms.
- Actively collaborate with PDI and/or Coro in the investigation and resolution of security incidents or misuse of the Coro Services.
- Comply with all applicable laws and regulations in relation to the use of the Coro Services, including those relating to data protection, anti-corruption and fair competition.
8. Technical Support Services
8.1. Comprehensive technical support for the Coro Products and Services (including first, second and third level) will be provided directly by Coro to the Client, in English, and in accordance with the support plans, terms and conditions established by Coro and available in its Coro Terms or support documentation.
8.2. PDI may, at the Client's request, facilitate the initial contact information for Coro support or assist in the correct formulation of the support request to Coro, but PDI shall not be responsible for the provision, quality, or service levels of said support provided by Coro.
8.3. In this model, the Client understands and accepts that PDI does not provide direct technical support services on the Coro Services, acting only as an intermediary in their contracting and facilitator of contact with Coro support.
9. Limitation of PDI's Liability
9.1. PDI acts as intermediary and reseller of the Coro Services. Its responsibility is strictly limited to due diligence in its intermediation and billing tasks.
9.2. The Client acknowledges and accepts that the Coro Services are provided by Coro "AS IS" and "AS AVAILABLE". In accordance with the Coro Terms and the Coro-PDI Contract, Coro does not grant (and therefore PDI cannot transfer or grant) warranties of any kind, whether express or implied, regarding the Coro Services, including, without limitation, warranties of merchantability, fitness for a particular purpose, or non-infringement, nor warranties that the Coro Services will meet the Client's requirements, be uninterrupted, timely, secure or error-free, or that defects will be corrected.
9.3. PDI does not grant any warranty, express or implied, on behalf of Coro regarding the Coro Services.
9.4. In no event shall PDI be liable to the Client or third parties for:
- Any direct, indirect, incidental, special, consequential, punitive or exemplary damages (including, without limitation, loss of profits, data loss, business interruption, security failures or costs of obtaining substitute services) arising from the use, inability to use, performance or non-performance of the Coro Services, even if PDI had been advised of the possibility of such damages.
- Any failure, interruption, defect, security breach or performance problem inherent to the Coro Services or Coro's infrastructure.
- Any loss or damage resulting from the suspension or termination of the Coro Services by Coro or PDI in accordance with the terms established herein or the Coro Terms.
9.5. Any claim related to the operation, availability, security or any other intrinsic aspect of the Coro Services must be directed directly to Coro, according to the procedures established in the Coro Terms.
9.6. Notwithstanding the foregoing, in the event that direct liability of PDI to the Client arising from its intermediation work is judicially determined, PDI's total cumulative liability for all claims arising under or in connection with this Annex and the Economic Proposal, regardless of the form of action, shall not in any case exceed the total amount actually paid by the Client to PDI for the specific intermediation services (excluding the cost of Coro licenses or services) during the six (6) months immediately preceding the date on which the cause of the claim arose.
10. Personal Data Protection
10.1. PDI will process the Client's personal data (mainly contact, identification and billing data of the Client's representatives and employees) as Data Controller, for the purpose of managing the contractual relationship, intermediation in the subscription of Coro Services, billing, as well as for sending commercial communications if the Client consents. The legitimizing basis is the execution of the contract, compliance with legal obligations and consent for commercial purposes. The data will be kept during the term of the contractual relationship and, subsequently, during the legally required periods.
10.2. Regarding the personal data that the Client and its users enter, store, manage or process using the Coro Services ("Client Data in Coro"):
- a. The Client shall be the sole Data Controller of the Client Data in Coro.
- b. Coro shall act as Data Processor of said Client Data in Coro, for the provision of the Coro Services, in accordance with the Coro Terms, its Privacy Policy and its Data Processing Agreement (DPA) or equivalent clauses. The Client, by accepting the Coro Terms, instructs and authorizes said processing.
- c. PDI does not access or process the Client Data in Coro, unless, exceptionally and with the express and specific authorization of the Client, it is strictly necessary for assistance in contacting Coro support, in which case PDI would act following the Client's instructions and under the applicable confidentiality conditions.
10.3. The Client guarantees that it has obtained all necessary consents and authorizations and has made the relevant notifications to allow the processing of personal data by Coro (as Processor) in accordance with the GDPR and other applicable regulations.
10.4. The Client may exercise their rights of access, rectification, deletion, limitation, portability and opposition regarding the data processed by PDI as Controller, by contacting PDI at the indicated postal address or at the email address datos@pdi.es, attaching a copy of their identification document.
10.5. PDI informs the Client that Coro may collect, compile, analyze, use and store data and information related to the performance, operation and use of the Coro Products (such as usage data, metrics and metadata), and data derived from them, in aggregated and anonymized form ("Analyses Data") for security and operations management purposes, product development and improvement, support and maintenance services, research and development, and to create statistical analyses. Coro owns the rights to said Analyses Data, as indicated in the Coro-PDI Contract.
Consent for PDI commercial communications:
Likewise, PDI will request your express consent to send you commercial information related to PDI products or services (including news, offers or promotions about Coro services or others that PDI markets) that may be of interest to you, with the aim of keeping you informed and building customer loyalty.
Note: Fields in brackets in the email ([...]) must be completed by the Client before sending. You may revoke this consent at any time by contacting datos@pdi.es.
11. Intellectual Property
11.1. The Client acknowledges that all intellectual and industrial property rights over the Coro Services, the software, documentation, Coro trademarks ("Coro Marks") and any underlying technology are and shall remain the exclusive property of Coro and/or its licensors.
11.2. The subscription to the Coro Services only grants the Client a limited, non-exclusive, non-transferable and non-sublicensable license to use, as established in the Coro Terms. This Annex does not grant any ownership rights over the Coro Services.
11.3. The Client undertakes not to infringe or challenge Coro's intellectual property rights, and not to use the Coro Marks without prior written authorization from Coro.
12. Confidentiality
12.1. Both Parties undertake to treat as confidential all non-public information of the other Party to which they have access by reason of this Annex or the Economic Proposal ("Confidential Information"). This obligation shall survive even after the termination of the contractual relationship.
12.2. Confidential Information may only be used for the purposes of this agreement and shall not be disclosed to third parties without the prior written consent of the owning Party, unless required by law or competent authority, in which case the other Party shall be notified (if the law permits).
12.3. Coro's technology and information about the performance of the Coro Products is considered Coro's Confidential Information.
13. Duration and Termination
13.1. The duration of the subscription to the Coro Services through PDI shall be as established in the Economic Proposal, generally for annual periods, automatically renewable unless written notification to the contrary by either Party with a minimum advance notice of [e.g.: sixty (60)] days before the expiration date of the current period.
13.2. PDI may terminate this Annex and the intermediation of the Coro Services in case of material breach by the Client of its obligations, including non-payment or breach of the Coro Terms, after notification to the Client granting a reasonable period to remedy said breach, if it were remediable.
13.3. The termination of the contractual relationship between PDI and Coro, or Coro's decision to substantially modify or cease offering the reseller program or the Coro Services, could affect the continuity of intermediation by PDI. In such case, PDI will notify the Client as soon as possible. However, according to the Coro-PDI Contract, licenses already granted by Coro to Clients through PDI will be maintained as long as the corresponding payments are up to date with Coro (through PDI and the Authorized Distributor).
13.4. Upon termination of this Annex for any reason, the Client must immediately cease all use of the Coro Services (unless it establishes a direct contractual relationship with Coro, if that were possible and agreed).
14. Applicable Law and Jurisdiction
14.1. This Annex and any dispute or claim arising from or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with Spanish law.
14.2. The Parties agree to submit any dispute arising from this Annex to the exclusive jurisdiction of the Courts and Tribunals of Madrid capital, with express waiver of any other jurisdiction that may correspond to them.
15. Modifications
15.1. PDI reserves the right to modify this Annex, especially if Coro modifies its Terms of Use, its Products or the conditions of the Coro-PDI Contract that affect intermediation. Such modifications will be notified to the Client with reasonable advance notice (for example, thirty (30) days) and will be deemed accepted if the Client continues to use the services intermediated by PDI after their entry into force. If the Client does not accept the modifications, they will have the right to terminate the subscription of the services intermediated by PDI according to the termination conditions.
16. Miscellaneous
- Entire Agreement: This Annex, together with the Economic Proposal and the indispensable acceptance of the Coro Terms, constitute the complete agreement between PDI and the Client regarding the intermediation of the Coro Services, and supersede any prior communication or agreement.
- Independence of the Parties: PDI and the Client are independent contractors. Nothing in this Annex shall create an agency, partnership or joint venture relationship.
- No Waiver: The failure by either Party to exercise any right provided herein shall not be considered a waiver of such right for future occasions.
- Partial Invalidity: If any clause of this Annex is declared null or unenforceable by a competent authority, the remaining clauses shall retain their full validity and effectiveness. The affected clause shall be replaced by another that reflects as faithfully as possible the original intention, within legal limits.
- Notifications: All notifications between the Parties shall be made in writing and addressed to the addresses (postal or electronic) indicated in the Economic Proposal or reliably communicated subsequently.
17. Digital Signature
PDI promotes the use of digital signature for the formalization of the Economic Proposal and this Annex, in accordance with the eIDAS regulation (EU Regulation 910/2014) and applicable Spanish legislation, guaranteeing the legal validity, integrity and non-repudiation of the agreement.
